India will soon have well-equipped, multilingual telephonic contact centre to provide information services to foreign tourists. The tourism ministry has initiated the action to set up a telephonic contact centre with competent, qualified and experienced partners.
This service will primarily serve those who are calling from abroad and know very little about travel within India. Also those who have reached India but don't understand Indian systems or Indian languages, often not even English, will be helped by the helpline.
The government has identified ten international languages - Arabic, French, German, Italian, Japanese, Korean, Chinese, Portuguese, Russian and Spanish - for the helpline. The ministry will outsource back offices for guidance services.
This helpline is expected to start by March 31, 2015.
This service will primarily serve those who are calling from abroad and know very little about travel within India. Also those who have reached India but don't understand Indian systems or Indian languages, often not even English, will be helped by the helpline.
The government has identified ten international languages - Arabic, French, German, Italian, Japanese, Korean, Chinese, Portuguese, Russian and Spanish - for the helpline. The ministry will outsource back offices for guidance services.
This helpline is expected to start by March 31, 2015.
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